This document contains some sample user issues that Office Superstars should be able to resolve. What would you suggest to the user to resolve their issue.
- I keep getting this annoying little toolbar thingy popping up when I select text in Word. How do I stop it coming up?
- I’ve got a list of people in Excel, but their names show up more than once. I just want a simple list of the names without the duplication. Is there an easy way to do this?
- I had a lot of flagged emails in Outlook and when I got rid of them from my task list the emails all ended up in the deleted items. What did I do wrong?
- It’s really annoying going to File then Save all the time. Is there an easier way?
- I don’t use my calendar or tasks in Outlook. Is there a way I can get rid of the calendar on the side of my email screen?
- I used to be able to put little arrows on the top of my table in Excel to filter the table, but I can’t find it any more?
- My email signature has disappeared, where has it gone and how do I get it back?
- I want to print every sheet in my Excel file but with page numbers that run through continuously. How do I do that?
- I need to send this document out as a PDF, but don’t want people to be able to copy the text or print the PDF out. Can I do this?
- I want to put this table into my document, but it’s too big to fit onto a page and when I make the page landscape the whole document swaps. I only need this one page to be landscape.
- I want to copy my chart into PowerPoint, but the colours don’t match – how can I make them match
- I want to copy my Excel table into PowerPoint, but I need to keep the little icons I’ve put on and leave the numbers hidden. However when I paste it over I lose the icons and get the numbers
- I have a meeting that recurs every so other Wednesday, can I do this in Outlook?
- My recurring meeting doesn’t follow any regular pattern, but I don’t want to recreate the appointment each time. Is there a way I can do an irregular pattern?
- I want to draw a graph in Excel, but the columns are not next to each other and I don’t want the columns in between. How do I do this?
- Word and Outlook keep telling me I’ve spelt my name wrong but it is correct. Can I make it remember?
- I keep typing the same paragraphs in letters. Is there a way I can store these, so I don’t have to type them each time.
- I have a list of information in Excel and I want to make a copy of a subset of the data, but don’t want to sort the information. Can I do this?
- I’ve got a list of people and account numbers on one sheet and a list of entries against account numbers on another. Can I combine them so that I see the peoples’ names against the entries?
- I’m not getting Heading 3 pop up in Word when I use Heading 2. How do I get it back?
- How do I get rid of the markings in my Word document showing what changes have been made?
- I keep getting the mailbox oversize messages. What can I do to reduce my mailbox size?
- I created an email archive last week and now I’ve logged in to a different computer. But I can’t see my archive. Why is this?
