Sometimes when documents are converted from Word 2003 not all styles are available, due to settings on the document which have been carried over. To resolve this issue the style settings need to be changed.
- On the Home tab, click the dialog box launcher
in the styles group. The Styles pane opens
- In the Styles pane click the Options link
- Ensure the settings are as below, then click OK
- If the styles you require are still not available use the settings shown below. You will then have every available style listed, which can be too many to work with, so once you have located and applied the required style, you may wish to then change the settings back to those shown above
Sara Fennah's Blog 